What is your return policy?

We use a return period of 30 days during which the customer may return the package with giving the reason. These 30 days start when the order is received. Please note that the return shipment must be sent back to us within these 30 days.

How do I track my orders?

We’re committed to processing and shipping your orders quickly within 24 to 48 hours of placing them. Once your order is on its way, you’ll receive a friendly email notification with tracking details. This will allow you to easily follow the journey of your package as it makes its way to you.

What payment methods can I use?

We offer a range of secure and convenient payment methods to make your shopping experience seamless. Here’s what we currently accept: Credit or Debit Cards: We welcome all major credit and debit cards, including Visa, Mastercard, and American Express. Mobile Payment Services(Quick Checkout): You can also use Apple Pay, Shop Pay, Google Pay and PayPal for a quick and easy checkout. Gift Cards or Store Credit: Have a gift card or store credit from us? You can use it towards your purchase.

What are the shipping costs?

At Poppy & Sofia , customer satisfaction comes first. That's why we keep you constantly updated on your order and always offer free shipping. We use the reliable delivery services of Royal Mail.

How do I contact you for press enquiries?

For any press enquiries, please contact us at support@poppysofialondon.com

Xera | Charming Women's Turtleneck Sweater

Name: Xera | Charming Women's Turtleneck Sweater
Brand: Poppy & Sofia London
Price: 41.95 GBP
Availability: InStock

£62.95 £41.95 Save 33%

Free Shipping with Royal Mail

30-Day Money-Back Guarantee

15% off for 2 items, 20% off for 3+ items

Color

Multicolor

Low Stock - 4 pieces left

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Ships by Mon, Nov 17

Free Shipping

UPDATE: Due to high demand during our Anniversary Sale, only a few items are left in stock! If you’re still able to click ‘ADD TO CART’, that means it’s still available.

This sweater combines feminine charm with classic elegance. The soft, pleasant-to-the-touch fabric wraps you in warmth, ensuring comfort all day long. The high turtleneck adds a stylish finish and protects against the cold.

The fitted cut subtly emphasizes the silhouette, creating a delicate, elegant look. It’s the perfect choice for cooler days, suitable for both casual and more sophisticated outfits.

Free shipping is available throughout the United Kingdom.

Each piece is carefully packed by us and sent straight to your door with love.

You’ll receive a tracking number once your order is on its way.

We believe caring for you goes far beyond the fit. It’s at the heart of everything we do.

Whenever you have a question, need help choosing a size, or want to know more about delivery or returns, you can always count on us and our support team. We’re here to help you every step of the way, just like family.

If you’d like to reach out, simply email us anytime at support@hazel-rosielondon.com We’d love to hear from you.

If your order isn’t quite right, that’s completely okay. You’re welcome to return it within 30 days for a full refund. No fuss, no pressure, just a simple process to make sure you feel happy with your purchase.

If it doesn’t fit or doesn’t feel just the way you hoped, you can send it back. We want you to love your piece as much as we loved creating it.